Privacy Policy
This Privacy Policy describes how Diva Criativa (“we”, “our”, or “us”) collects, uses, and shares information about you when you visit or interact with our website divacriativa.com/ (“Site”) and download any materials we provide.
We are committed to protecting your privacy and handling your personal information with transparency and care.
1. Information We Collect
We collect information in two main ways:
a. Information You Provide Voluntarily
When you interact with our Site (such as when you download a template, sign up for updates, or contact us), we may collect:
- Name
- Email address
- Any other information you provide through forms or contact messages
b. Information We Collect Automatically
When you visit the Site, we may automatically collect certain information about your device and usage, including:
- IP address
- Browser type and version
- Pages visited
- Referring website
- Time and date of visit
- Other diagnostic data
We use tools like cookies and analytics services (e.g., Google Analytics) to help us understand and improve user experience.
2. How We Use Your Information
We may use your information to:
- Provide and deliver downloadable templates
- Process payments (when applicable)
- Respond to inquiries and provide customer support
- Send you updates, marketing emails, or promotions (you may opt out at any time)
- Analyze traffic and usage patterns to improve our Site
3. Sharing Your Information
We do not sell your data. We may share your information in limited situations:
- Service Providers: We may work with third parties to operate our Site and process payments (e.g., Stripe, Lemon Squeezy). These providers have access only to the data necessary to perform their functions.
- Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.
- Business Transfers: If our business is acquired, merged, or undergoes a restructuring, your data may be transferred to the new entity.
4. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your data
- Object to or restrict certain processing
- Withdraw consent at any time (where applicable)
- Lodge a complaint with a data protection authority
- You may opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
5. Data Retention
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting obligations.
6. Security
We take appropriate measures to protect your personal information from loss, misuse, unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
7. International Users
If you are accessing the Site from outside Portugal, please be aware that your data may be transferred to and processed in Portugal or other countries where our service providers operate.
8. Third-Party Links
Our Site may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this page periodically.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.